Terms & Conditions

Payment Methods 

Arts Centre Cinemas Limited accepts Visa and MasterCard

Booking Fees

Tickets purchased on this website are subject to a Booking Fee per ticket charge which is a non-refundable charge. Arts Centre Cinemas Limited reserves the right to alter any and all fees from time to time and without notice.

Allocated Seating

Where allocated seating applies to a session you have the choice of choosing your own seat on the website. Otherwise seat allocation for tickets purchased via this website is a on a “best available” basis.

Censor Warning

Please check the censor warning before buying the tickets. Children below the required minimum age will not be allowed entry for a Restricted movie. Photograph identification may be required to be provided to show proof of age. Arts Centre Cinemas reserves the right not to admit a person to a Restricted event if they are not satisfied of proof of age. No refund is given to tickets purchased online for Restricted events where the ticketholder is under the required age. Please also check for any additional ratings/entry restrictions that may be applicable for events/movies from time to time.

ROAR

Arts Centre Cinemas Limited reserved the right at all times to refuse entry to, or eject from the premises, persons who are intoxicated, disruptive, abusive or, in the opinion of the management, may otherwise impose a negative impact on the enjoyment of other patrons.

Identification

Where tickets requiring identification are purchased, suitable identification must be presented upon collection of the tickets. Failure to present suitable identification will result in the applicable tickets being forfeited and tickets to alternative suitable shows offered in their place.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the Booking. Only you may be aware of any problem that has occurred during the purchase process. Arts Centre Cinemas Limited will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Ticket Collection

Your Booking confirmation will be sent via an email to the email address that you entered on the Booking Confirmation page. This confirmation needs to be printed and shown at the Cinema Ticket Counter in order to obtain a physical ticket for entry to the movie session/event. Alternatively, you may provide the credit card used to purchase the tickets for picking up the tickets at the Cinema/Venue. Adult and Senior Discount Booklets have a maximum of x2 per film at the cinema.

Refunds and Exchanges

Tickets purchased via this website are sold for a specific session only and are sold on a strict no-refund no-exchange and no-transfer basis. 

Complimentary Tickets

Academy Gold Cinema only except their own complimentary tickets and not from other companies offering Admit 1 or 2 for 1 Tickets. We are an independent cinema.